Ihren Customer-Service kann man nur loben.Stets gibts sehr rasch und kompetent Antworten.

Vielen Dank für den guten Service.

K. Hackmann

Deutschland

Start MAGIX MX and place a video in the timeline and select it. Then open the Plug-ins-manager in the Effects (1) / Additional effects (2) register.

The Plug-ins manager starts, in the Available plug-ins (3) area on the left you will find proDAD (4), double-click to see all the proDAD Effect-Plugins available, e.g. Mercalli 2.0, Vitascene and Adorage. 

Now select proDAD Vitascene (5) by clicking. Then click the Insert plug-in option (6) to start Vitascene. Now select an effect and apply it via F12. In thePlug-ins for the current object area (7) you will see proDAD Vitascene (8). Click OK to apply the effects. The effects will be shown in the preview.

Effect templates from Vitascene can be used directly in Vegas Pro/Movie Studio.

In case that you use keyframes, make sure that you set start and end keyframes in the Sony-Videoevent-FX dialog. Otherwise the Vitascene-Effect (with keyframes) will not be applied in Vegas Pro/Movie Studio.

Adorage effects can only be applied if you set start and end keyframes in the Sony-Videoevent-FX dialog.

To animate video filters in Vegas Pro and Movie Studio it is essential to set keyframes to mark the starting point and the ending point of the animation. 

First start Vegas Pro or Movie Studio and place a Video (1) into the Timeline. Then go to  Video-FX (2) register to apply (e.g.) Vitascene (3) to your video as a video effect. The Videoevent-FX (4) dialogopens. Click Animation (5).

Sehr geehrte Damen und Herren!

Neuerlich „ Hut ab! “ zu ihrem Service – ganz besonders vor Herrn Wenz, der ein Aushängeschild für eine Firma darstellt.

Mit freundlichen Grüßen

Gerald R. Petschl
Bad Hall
Östereich

proDAD Adorage is supported in Avid Studio 2011

Note:
For using earlier Adorage Volumes in Avid Studio you either need the Adorage Updater from the proDAD online shop or you can buy Adorage Volume 11 or 12 directly in the Avid online shop.
In either case, the plugin for Adorage 12 will be integrated (as transition and as effect) in Avid Studio, which will also allow the application of earlier versions.

Those customers who have bought Adorage Volume 1-12 from proDAD, need the Adorage Updater in order to use Adorage as transition an as effect in Avid Studio.

proDAD Vitascene 1.0 users of bundle versions of Grass Valley EDIUS/NEO, Pinnacle Studio 11/12 Ultimate Collection as well as Magix Video deluxe and ProX can upgrade their versions without restriction to Vitascene 2.0 Pro.

That means that you get Vitascene 2.0 Pro at a bargain price of 99 $ and save over 300 $ in comparison with the regular purchase of the full version of Vitascene 2.0 (which costs 399 $). One single upgrade allows you to enjoy all the new effects and transitions of Vitascene 2.0. This delivery includes, among other things, for the first time 64bit-Plugins for Sony Vegas Pro and Adobe CS5.x. This means that your Plugin is immediately ready for use even if you change the video editing software. For further information on available Plugins in Vitascene 2.0 go to the following website:

http://www.prodad.com/home/products/videoeffects/300445178/plugins,l-us.xhtml

Special Note for EDIUS/NEO users:

Vitascene 2.0 works well only in EDIUS 6 or in NEO3.

Special Note for AvidStudio users:

Vitascene 2.0 will be activated immediately after the installation in Pinnacle Studio 14/15 as well as in Avid Studio. No further activation (unlocking) is necessary on behalf of Pinnacle/Avid.

proDAD products bought in the proDAD shop can be reactivated in Element 5 up to 3 months after purchase.

Please use the contact form of Element5:
https://www.mycommerce.de/kaeuferunterstuetzung/
https://www.mycommerce.com/shopper-support/

or contact support by phone:

• US - +1-800-406-4966 Toll-free, +1-952-646-5022 (24x7x356)
• UK – +44 2030145278 / +44 2030145279 (24x7x365)

If you purchased your proDAD product(s) more than 3 months ago, you need to buy an extended licence.

Generally, we recommend to download your download products immediately after receiving the corresponding link (available in the email of confirmation sent by Element 5) or to order an additional Backup-CD or DVD.

It is also recommendable to save (and to archive) the download on an external hard disc or on a CD/DVD to make sure that you have access to your proDAD software at any moment – i.e. when you need it for a new installation.

Please proceed equally with Service Packs: download and archive them.

At the moment, you are provided with basic information on the technology by proDAD Vitascene. One aspect that is particularly important for correct use is compliance with the requirements in terms of your PC.

What is a GPU (graphics processing unit)?

Modern graphics cards have an extremely high level of computing power, which is vastly superior to that of the CPUs used in PCs. With Vitascene this power is used to create effects! Digital processing is carried out by the graphics card, speeding up the whole procedure enormously.

Brand new technology – 50 times faster than it used to be – with an accelerated GPU!

The advantages of GPU processing:

• up to 50 times faster than using a CPU
• perfect quality using 16 bit and 32 bit IEEE
• more precise processing for improved quality and sharper details

Is your computer suitable for GPU processing?

Click here to check your PC: GPU-Test

1. Carry out the test to find out wether your computer is suitable for GPU processing. If the result is positive, the following dialog will open.

After having installed the Mercalli 2.0 Plugin for Mac (for example Final Cut Pro), activate Mercalli 2.0 as a Plugin by using the UnlockMercalli program which you find in Programs/proDAD/Mercalli 2.0. As soon as the program starts, you enter the serial number and click Unlock. At this stage, Mercalli 2.0 should be correctly installed as a Plugin on your Mac.

If you still see 2 diagonal lines (X) in the preview, the installation didn’t work out. In this case, please contact our support via customerservice@prodad.com. You will soon receive a solution to the problem via email.

The reason is that the preset T-Online DNS Server can’t resolve the Download link, which is why the Download page isn’t found.

After replacing the server with the Google-DNS server the Download will work out well.