Refund Policy

1. Scope

   This refund policy applies to all purchases of products in the proDAD online shop.

2. Refunds in Case of Malfunctions

   Refunds are exclusively possible in the event of technical malfunctions of the product. The maximum refund amount corresponds to the purchase price paid.

3. Exclusion of Refunds

   Refunds due to subjective perceptions, personal preferences, or characteristics of the product are excluded.

4. Demo Version

   Before purchase, a free demo version was available for the buyer to test the product.

5. Acceptance of Conditions

   By purchasing the product, the buyer acknowledges this refund policy.

6. Contact

   If you have any questions or wish to report malfunctions, please contact our customer service at customerservice@prodad.com.